Successful Interviewing

Sample Behavior Based Interview Questions

Tell me about a time when you displayed excellent customer service?
What has given you the greatest sense of achievement at work? Why?
All jobs have frustration, can you describe some examples of your job which frustrate you?
What standards have you set for yourself in your current position? How well have you done about meeting these standards?
Can you provide me with 3 situations I which you did not succeed and why?
Have you ever introduced a new idea? Can you describe what it covered, the steps you took to implement it and why you saw the need to introduce it?
Tell me a time when you were confronted with an unexpected problem? How did you deal with it? What happened?
Tell me about a time when you had to go above and beyond the call of duty in getting a job done.
Give me an example of a time when you were able to successfully communicate to another person even when that individual may not have personally liked you (or visa-versa).
Can you tell me a time when you dealt with a difficult person? How did you handle it and what happened?
Can you give an example of a deadline you have had to meet?
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
Give me a specific example of a time when you used good judgement and logic in solving a problem.
By providing examples, convince me that you can adapt to a wide variety of people, situations, and environments.
Describe a time on any job that you held in which you were faced with problems, stresses that tested your coping skills.
Tell me about a time in which you had to use your written communication skills in order to get an important point across.
Give me a specific occasion in which you conformed to a policy with which you did not agree.
Give me an example of an important goal that you had set in the past and tell me your success in reaching it.
Describe the most significant or creative presentation that you have had to compose.
Has there been a time when you improved a process? What was it?
How did you go about making the changes (step by step)? Answer in depth or detail such as "What were you thinking at that point?" or "Tell me more about meeting with that person", or "Lead me through your decision process".
Always listen carefully to the question, ask for clarification if necessary, and make sure you answer the question completely.
Your interview preparation should include identifying examples of situations when you have demonstrated the behaviors for a given company.
Your resume will serve as a good guide when answering these questions. Refresh your memory regarding your achievements in the past couple of hears. Demonstration of desired behaviors may be proven in many ways. Use examples from past internship activities, team involvement, community service and work experience. In addition, use examples of which you may be proud, such as extracurricular activities or hobbies.